TERMS AND CONDITIONS
Thank you for selecting us to take care of your pressure washing needs. By accepting the terms and conditions below, you are forming a legally binding contract for services to be provided in exchange for the payment quoted.
Description of Binding Agreement
These terms and conditions serve as a legally binding agreement between the property owner, hereby identified as “the client” and Happy Q, LLC dba Presque Isle Pressure Wash and its owners, agents, and employees, hereby identified as “the company,” for the execution of services in exchange for payment for residential exterior cleaning services to include pressure washing and non-pressure washing. The services provided by the company are subject to the following terms, which may be updated at any time without notice to the client.
Authorizations
The client agrees to allow the company access to the property for the purposes of completing the cleaning service requested. The client understands that the cleaning service will be completed in the timeframe given during the proposal/estimate/quote. Due to unforeseen circumstances such as inclement weather, the cleaning service may need to be rescheduled for the next available business day. The client understands that the company will do its best to reschedule quickly but must work around other scheduled clients and weather.
The client agrees to allow the company to utilize their on-site water supply via an outdoor spigot, which will be turned on and easily accessible on the date of service. If on well water, or if in an area with low water pressure or volume, the client agrees to inform the company and will avoid using any water during the cleaning service. I discovered while on site, that this may prevent services from being delivered.
Acknowledgment of Risks and Release of Liability
Pressure washing uses high pressure and caustic chemicals (where applicable) to clean exterior surfaces. Utilizing this pressure allows for the best cleaning possible, however, operating at such high pressure can also cause damage. The company’s technicians are well trained and take the utmost precautions in making sure the company does not cause harm to clients’ property. The company uses safe techniques, however, damage can still occur to any delicate surface due to poor maintenance, neglect to the property, and/or low-grade building materials. It is the client’s responsibility to ensure that their property has been maintained in accordance with its manufacturer’s recommendations and that any defects or areas of concern are repaired prior to washing to ensure a watertight seal. The client assumes all risk and takes responsibility for any damage that occurs due to improper maintenance. On the date of service or prior, the company’s technician will walk around the property and provide the client with an examination of pre-existing damage. This assessment is not all-encompassing, as new damage can become apparent while the surfaces are being cleaned. If new damage is found, the company will cease all cleaning efforts until the client can see the damage and acknowledge its existence. All warranties are limited to those offered by the manufacturers of the products used. The company makes no additional warranties
House Rinse/Wash Acknowledgement
The client understands and acknowledges that any blemish or flaw or any existing oxidation will be more noticeable after rinsing/cleaning. Vinyl-sided homes that have not been maintained or have contact with sun exposure will be susceptible to oxidation. Signs of oxidation are as follows: chalky white powder on siding and the clear luster removed. If the client’s property suffers from oxidation, signs may become more noticeable after rinsing/cleaning. A house rinse or wash may remove debris from windows but may leave water spots. Any washing/rinsing of gutters is done to external gutters, not internal.
On the Day of Service
The client shall:
- Have an exterior on-site water spigot activated and accessible. Your hose, if attached to the spigot, will be used to connect to the pressure washing machine
- Close all windows and doors tightly
- Unless you have outdoor electrical box covers, turn off all outside electrical outlets and fixtures at the breaker box prior to the company technician’s arrival
- Keep all pets, children, and other persons inside before/during cleaning
- Clear areas being cleaned of all items/sensitive materials including flags, wall decorations, mobile plants/planters/hangers, doormats, furniture, grills, vehicles, etc. If possible, keep removed items at least 10 feet from the work area to allow space for cleaning/rinsing of the surface.
- Avoid using water during service to ensure no loss of pressure or volume
Content Release and Use
The client agrees to allow the company to utilize any photos, videos, descriptions, or reviews of the property and/or the client in the context of marketing or advertising for the company, provided that the company will not include sensitive information such as addresses or full names. The company will use these media items described in this section without any compensation to the client. The client agrees not to seek punitive action in a civil court of law regarding the development, display, reproduction, or printing of the above media. If the client agrees to allow the company to display a sign for marketing on their property, it will remain in effect for no more than seven calendar days. Any damage not the fault of mother nature to this sign will be charged to the client at full retail cost.
If Any Damage Occurs
The company will be obligated under our terms and conditions for any damage that was a direct result of operator error, gross negligence, or willful misconduct. Damages must be discovered and reported to the company within 3 days of completion of service. The company will be allowed 30 calendar days from the date of written receipt to inspect the premises and have the sole option of repairing or contracting repair to any damages that result from company negligence.
Payment Terms
Payment is due upon completion of work unless otherwise agreed by the client and the company in writing.
Agreement to Terms
By accepting a quote, the client agrees to all the terms and conditions in this agreement. The client agrees that all the specifications and conditions are satisfactory and hereby accepted. The client authorizes the company to complete the work as specified on the proposal/estimate/quote form. The client releases the company from property damage unless damage is caused by gross negligence or willful misconduct. The company is not responsible for previous damage, including loose siding, windows, paint, fences, decks, or wood/wood trim. Any damages due to the above are the responsibility of the owner.